Privacy policy

This Privacy Policy describes how mortaudesigner.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have any questions, require more details about our privacy practices, or need to file a complaint, please contact us at:

Email: support@mortaudesigner.com

Collecting Personal Information

When you visit the Site, we collect information about your device, interactions with the Site, and details required to process your purchases. Additional information may be collected if you contact us for customer support. In this Privacy Policy, we refer to all identifiable information (outlined below) as “Personal Information.”

Device Information

• Purpose of Collection: To load the Site properly for you and analyze usage to

optimize performance

• Source of Collection: Automatically collected through cookies, log files, web beacons, tags, or pixels.
• Disclosure for Business Purposes: Shared with our processor Shopify.
• Personal Information Collected: Web browser version, IP address, time zone,

cookie data, pages/products viewed, search terms, and Site interactions.

Order Information

• Purpose of Collection: To process purchases, fulfill orders, communicate with

you, screen for potential fraud, and send updates about products and services (as per your preferences).

  • Source of Collection: Directly collected from you.

  • Disclosure for Business Purposes: Shared with Shopify and relevant payment processors.

  • Personal Information Collected: Name, billing/shipping address, payment details (including credit card numbers), email address, and phone number.

    Sharing Personal Information

    We may share your Personal Information with third-party service providers to help us deliver our services, including:

    • Shopify (our e-commerce platform). You can review Shopify’s privacy practices here: Shopify Privacy Policy.

    • Compliance with Laws: We may disclose your information if required by law, such as responding to a subpoena, search warrant, or other legal requests.

    • Fraud Prevention & Security: To protect against fraud and unauthorized transactions and to safeguard our rights and assets.

Using Personal Information

We use your Personal Information to:
Process and fulfill orders.
Arrange shipping and provide order confirmations.
Communicate with you regarding support, promotions, and updates. Screen orders for potential fraud or security risks.

Legal Basis for Processing (GDPR - If Applicable)

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following legal bases:

• Your consent.
• Performance of a contract (fulfilling your order).
• Compliance with legal obligations.
• Our legitimate business interests, which do not override your fundamental rights.

Retention of Personal Information

We store your Personal Information as long as necessary to fulfill the purposes outlined in this policy. If you request deletion, we will comply unless we are legally required to retain certain records.

Automated Decision-Making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect on customers. However, Shopify does use limited automated fraud prevention measures, such as:

• Temporary IP blacklists for failed transactions.
• Temporary credit card blacklists linked to fraud attempts.

Your Rights

GDPR (For EU Residents)

If you are an EEA resident, you have the right to:
• Request access to the Personal Information we store.
• Correct, update, or request deletion of your Personal Information. • Object to our processing of your Personal Information.

To exercise these rights, contact us at support@mortaudesigner.com.

CCPA (For California Residents)

Under the California Consumer Privacy Act (CCPA), California residents can: • Request access to the Personal Information we collect.
• Request deletion of their Personal Information.
• Designate an authorized agent to act on their behalf.

To submit a request, email us at support@mortaudesigner.com.

Cookies & Tracking

We use cookies to:
• Improve your browsing experience.
• Analyze traffic and performance.
• Remember login details and site preferences.

To learn more about Shopify’s cookies and tracking policies, visit: Shopify Cookies Policy.

Opting Out of Cookies: You can modify browser settings to block or delete cookies, but this may affect site functionality.

Do Not Track

We currently do not alter data collection in response to “Do Not Track” signals, as there is no standardized industry framework for compliance.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The latest version will always be available on this page.

Last Updated: [02/01/2025]
For inquiries or concerns, contact us at support@mortaudesigner.com